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Business Intelligence Approach In A Business Performance Context

Author

Listed:
  • Muntean, Mihaela
  • Cabau, Liviu Gabriel

Abstract

Subordinated to performance management, Business Intelligence approaches help firms to optimize business performance. Key performance indicators will be added to the multidimensional model grounding the performance perspectives. With respect to the Business Intelligence value chain, a theoretical approach was introduced and a practice example, based on Microsoft SQL Server specific services, for the customer perspective was implemented.

Suggested Citation

  • Muntean, Mihaela & Cabau, Liviu Gabriel, 2011. "Business Intelligence Approach In A Business Performance Context," MPRA Paper 29914, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:29914
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    File URL: https://mpra.ub.uni-muenchen.de/29914/1/MPRA_paper_29914.pdf
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    Citations

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    Cited by:

    1. Muntean, Mihaela & Muntean, Cornelia & Cabau, Liviu Gabriel, 2013. "Evaluating Business Intelligence Initiatives With Respect To BI Governance," MPRA Paper 48486, University Library of Munich, Germany, revised 22 Apr 2013.
    2. Mladen Pancić & Dražen Ćućić & Hrvoje Serdarušić, 2023. "Business Intelligence (BI) in Firm Performance: Role of Big Data Analytics and Blockchain Technology," Economies, MDPI, vol. 11(3), pages 1-19, March.
    3. Mihaela Muntean, 2018. "Business Intelligence Issues for Sustainability Projects," Sustainability, MDPI, vol. 10(2), pages 1-10, January.
    4. Muntean, Mihaela & Muntean, Cornelia, 2012. "Evaluating A Business Intelligence Solution. Feasibility Analysis Based On Monte Carlo Method," MPRA Paper 48478, University Library of Munich, Germany, revised 28 May 2013.
    5. Muntean, Mihaela, 2012. "Business Intelligence Approaches," MPRA Paper 41139, University Library of Munich, Germany, revised 03 Jun 2012.
    6. Muntean, Mihaela & Cabau, Liviu Gabiel, 2013. "Business Intelligence Support For Project Management," MPRA Paper 48484, University Library of Munich, Germany, revised 20 May 2013.

    More about this item

    Keywords

    business intelligence; performance management; key performance indicators;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

    NEP fields

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