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Who or What Really Counts in a Firm's Stakeholder Environment: An Investigation of Stakeholder Prioritization and Reporting

Author

Listed:
  • Giacomo Boesso

    (Universit… di Padova)

  • Kamalesh Kumar

    (University of Michigan-Dearborn)

Abstract

Following the line of thinking that a firm is a nexus of contracts between stakeholders, with managers as "the central node" (Hills and Jones, 1992), this study examined how managers prioritize stakeholder relationships and to what extent firms engage in voluntary disclosure with the stakeholder group they deem to be important. Data was simultaneously collected from two different national business contexts, Italy and the US. Results of the study show that the power, legitimacy, and urgency that managers associate with various stakeholder groups cumulatively determine how they go about prioritizing competing stakeholder claims. The results also provide evidence to the effect that the more importance a firm attaches to a stakeholder group, the greater the level of interaction between the firm and the stakeholder group, as evidenced in the information reported by the firm in its disclosures.

Suggested Citation

  • Giacomo Boesso & Kamalesh Kumar, 2007. "Who or What Really Counts in a Firm's Stakeholder Environment: An Investigation of Stakeholder Prioritization and Reporting," "Marco Fanno" Working Papers 0051, Dipartimento di Scienze Economiche "Marco Fanno".
    • Handle: RePEc:pad:wpaper:0051
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    Citations

    Blog mentions

    As found by EconAcademics.org, the blog aggregator for Economics research:
    1. 231 – Selecting environmental projects: prioritizing really matters
      by David Pannell in Pannell Discussions on 2013-02-11 04:46:24

    More about this item

    Keywords

    Stakeholder management; voluntary disclosures; cross-cultural differences; stakeholder engagement; prioritizing stakeholder claims; stakeholder dialogue;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting

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