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Government and Digital Engagement Technologies: The Elusive Search for Consensus

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Listed:
  • Lobo-Pulo, Audrey E.

    (The Australian Public Service)

  • Ribas Fernandes, José J. F.

    (Canada Energy Regulator)

  • Hester, Annette
  • Hum, Ryan J.

Abstract

As new digital platforms emerge and governments look at new ways to engage with citizens, there is an increasing awareness of the role these platforms play in shaping public participation and democracy. We examine three case studies on digital engagement (vTaiwan, We the People, and social media), and discuss key considerations for effective public engagement in the digital age: Empowerment, time to deliberate, transparency, useful data, consensus, and dynamic engagement. We hope that these serve as a basis for constructing meaningful engagement.

Suggested Citation

  • Lobo-Pulo, Audrey E. & Ribas Fernandes, José J. F. & Hester, Annette & Hum, Ryan J., 2019. "Government and Digital Engagement Technologies: The Elusive Search for Consensus," SocArXiv h2vc4, Center for Open Science.
    • Handle: RePEc:osf:socarx:h2vc4
    DOI: 10.31219/osf.io/h2vc4
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    References listed on IDEAS

    as
    1. Catherine Dumas & Teresa M. Harrison & Loni Hagen & Xiaoyi Zhao, 2017. "What Do the People Think?: E-Petitioning and Policy Decision Making," Public Administration and Information Technology, in: Alois A. Paulin & Leonidas G. Anthopoulos & Christopher G. Reddick (ed.), Beyond Bureaucracy, pages 187-207, Springer.
    2. Loni Hagen & Teresa M. Harrison & Catherine L. Dumas, 2018. "Data Analytics for Policy Informatics: The Case of E-Petitioning," Public Administration and Information Technology, in: J Ramon Gil-Garcia & Theresa A. Pardo & Luis F. Luna-Reyes (ed.), Policy Analytics, Modelling, and Informatics, pages 205-224, Springer.
    3. Hsiao, Yu Tang & Lin, Shu-Yang & Tang, Audrey & Narayanan, Darshana & Sarahe, Claudina, 2018. "vTaiwan: An Empirical Study of Open Consultation Process in Taiwan," SocArXiv xyhft, Center for Open Science.
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