Crisis del Servicio Público: Liderazgo y Austeridad. [Public Service Crisis: Leadership and Austerity]

Public service in Mexico has evolved from a model based on honor and responsibility to an institutionalized system facing serious operational and legitimacy deficiencies. The expansion of the state throughout the 20th century strengthened its role in strategic sectors but also led to structural issues such as corruption, clientelism, and excessive bureaucracy. In recent decades, reforms aimed at professionalization and transparency have proven insufficient, while austerity policies have exacerbated systemic failures. This study examines the factors that have weakened institutional efficiency, with a focus on the impact of leadership, regulatory frameworks, and resource reductions in public administration. Findings reveal that the lack of incentives and arbitrary evaluations have fostered a culture of minimal effort, reducing productivity and compromising service quality. The elimination of merit-based selection processes has eroded the principle of meritocracy, allowing discretionary appointments and undermining sector professionalization. Austerity measures have had unintended consequences, including staff reductions in critical areas, increased workloads, and the loss of institutional expertise. Additionally, inconsistencies in the application of regulations have created uncertainty in decision-making and weakened public trust in government institutions. Building on this analysis, the article highlights the urgent need for structural reforms to restore public service professionalization, modernize governance, and strengthen accountability. What are the most effective strategies to reverse this crisis? How can public administration regain legitimacy and efficiency in a context of limited resources? These questions are central to understanding current challenges and outlining a viable path for the future of Mexico’s public service.