IDEAS home Printed from https://ideas.repec.org/p/osf/osfxxx/ryvxn.html
   My bibliography  Save this paper

Đánh giá sự hài lòng của doanh nghiệp đối với chất lượng dịch vụ hải quan điện tử tại cục hải quan TP.HCM

Author

Listed:
  • Huan, Dao Duy
  • Tung, Dao Duy

    (Tay Do University)

Abstract

The purpose of this study is to identify and evaluate the factors influencing the enterprise satisfaction on service quality of E-customs at the HCMC Customs Department. The research model including seven factors such as e-customs declaration system, reliability, ability, safety level, sympathy, visible means, costs. The study used mixed methods for research. From the results of the regression analysis, we recommend raising the satisfaction level of the enterprise.

Suggested Citation

  • Huan, Dao Duy & Tung, Dao Duy, 2016. "Đánh giá sự hài lòng của doanh nghiệp đối với chất lượng dịch vụ hải quan điện tử tại cục hải quan TP.HCM," OSF Preprints ryvxn, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:ryvxn
    DOI: 10.31219/osf.io/ryvxn
    as

    Download full text from publisher

    File URL: https://osf.io/download/5eb132100ffc0501566f8546/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/ryvxn?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:osfxxx:ryvxn. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://osf.io/preprints/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.