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Pengaruh Perilaku Birokrasi terhadap Pelayanan Publik di Desa Timoreng Panua Kecamatan Panca Rijang Kabupaten Sidenreng Rappang

Author

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  • Razak, Muhammad Rais Rahmat

Abstract

Penelitian ini bertujuan untuk mengetahui apakah perilaku birokrasi dan pelayanan publik memiliki pengaruh yang signifikan di Desa Timoreng Panua Kabupaten Sidenreng Rappang. Populasi penelitian ini adalah keseluruhan masyarakat yang mendapatkan pelayanan di Desa Timoreng panua kabupaten Sidenreng Rappang, adapun populasi yang diambil mulai dari bulan November 2018 – Januari 2019 yang berjumlah 57 orang. Sampel dalam penelitian ini adalah sampling jenuh. Tipe dan jenis penelitian ini adalah deskriftif kuantitatif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah Observasi, Dokumentasi, Kuisioner, Studi Pustaka. Data yang terkumpul selanjutnya dianalisis menggunakan analisis tabulasi frekuensi dan SPSS 16,0. Hasil penelitian ini untuk indikator Perilaku Birokrasi menunjukkan 61,9% dari jumlah data yang dihasilkan berada pada kategori “baik”. Dan pada indikator Pelayanan Publik menunjukkan 64,84% dari jumlah data yang dihasilkan berada pada kategori “baik”. Berdasarkan hasil Perilaku birokrasi terhadap pelayanan publik di kantor desa Timoreng Panua Kabupaten Sidenreng Rappang, memiliki pengaruh sebesar 24,0% dengan kategori “kurang baik”.

Suggested Citation

  • Razak, Muhammad Rais Rahmat, 2020. "Pengaruh Perilaku Birokrasi terhadap Pelayanan Publik di Desa Timoreng Panua Kecamatan Panca Rijang Kabupaten Sidenreng Rappang," OSF Preprints eg5jr, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:eg5jr
    DOI: 10.31219/osf.io/eg5jr
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