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Orientations pour les politiques à l'égard des consommateurs concernant les produits de contenu numérique intangibles

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Abstract

En 2009, le Comité de la politique à l’égard des consommateurs de l’OCDE a entrepris la révision des Lignes directrices de 1999 régissant la protection des consommateurs dans le contexte du commerce électronique. Dans le cadre de cet examen, il a exploré, dans un rapport analytique, les avantages et les difficultés, pour les consommateurs, d’acquérir des produits de contenu numérique intangibles. À la lumière de l’analyse réalisée, le Comité a mis au point les présentes orientations, qu’il a adoptées le 15 septembre 2014 et qu’il a recommandé de porter à la connaissance du public.

Suggested Citation

  • Ocde, 2015. "Orientations pour les politiques à l'égard des consommateurs concernant les produits de contenu numérique intangibles," OECD Digital Economy Papers 241, OECD Publishing.
    • Handle: RePEc:oec:stiaab:241-fr
    DOI: 10.1787/5js4p3x7p422-fr
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