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Using Artificial Intelligence in the workplace: What are the main ethical risks?

Author

Listed:
  • Angelica Salvi del Pero

    (OECD)

  • Peter Wyckoff

    (OECD)

  • Ann Vourc'h

Abstract

Artificial Intelligence (AI) systems are changing workplaces. AI systems have the potential to improve workplaces, but ensuring trustworthy use of AI in the workplace means addressing the ethical risks it can raise. This paper reviews possible risks in terms of human rights (privacy, fairness, agency and dignity); transparency and explainability; robustness, safety and security; and accountability. The paper also reviews ongoing policy action to promote trustworthy use of AI in the workplace. Existing legislation to ensure ethical workplaces must be enforced effectively, and serve as the foundation for new policy. Economy- and society-wide initiatives on AI, such as the EU AI Act and standard-setting, can also play a role. New workplace-specific measures and collective agreements can help fill remaining gaps.

Suggested Citation

  • Angelica Salvi del Pero & Peter Wyckoff & Ann Vourc'h, 2022. "Using Artificial Intelligence in the workplace: What are the main ethical risks?," OECD Social, Employment and Migration Working Papers 273, OECD Publishing.
  • Handle: RePEc:oec:elsaab:273-en
    DOI: 10.1787/840a2d9f-en
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    More about this item

    JEL classification:

    • J01 - Labor and Demographic Economics - - General - - - Labor Economics: General
    • J08 - Labor and Demographic Economics - - General - - - Labor Economics Policies
    • J2 - Labor and Demographic Economics - - Demand and Supply of Labor
    • J7 - Labor and Demographic Economics - - Labor Discrimination
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights

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