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Abstract
In all OECD countries secretarial occupations constitute a substantial part of all women's employment, are heavily female-dominated and subject to rapid and far-reaching technical change. They are also transversal to all sectors and organisations. The report examines how the secretary's role is changing as the 'information society' develops and as organisations seek to organise work in a way that maximises its value-added. It also investigates the routes by which improvements in the occupation can be brought about.The report is based on the results of national studies in 8 countries: Denmark, Finland, France, Italy, the Netherlands, Switzerland, the United Kingdom and the United States. The report does not purport to be comparative but, instead, attempts to highlight some significant cross-national issues.The labour market for secretariesSecretarial work constitutes between 5 and to 15 per cent of all women's employment according to the definitions in the countries ... Dans tous les pays de l’OCDE, les emplois de secrétaire constituent une part importante de l’emploi féminin, les femmes y sont prépondérantes, et ils subissent une mutation technique rapide et profonde. Ces emplois sont par ailleurs communs à tous les secteurs et à toutes les organisations. Le rapport étudie comment évolue le rôle des secrétaires à mesure que se développe la “société de l’information” et que les organisations cherchent à organiser le travail de façon à en optimiser la valeur ajoutée. Il examine aussi les voies à suivre pour apporter des améliorations à la profession.Le rapport s’appuie sur les résultats d’études nationales effectuées dans 8 pays : Danemark, Etats-Unis, Finlande, France, Italie, Pays-Bas, Royaume-Uni et Suisse. Le rapport n’est pas établi à des fins de comparaison mais tente au contraire de mettre en lumière les aspects importants qui sont communs à l’ensemble des pays.Le marché du travail pour les secrétairesLe travail de secrétariat représente ...
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