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E-government in the Balkans. Comparative study

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  • Matei, Ani
  • Savulescu, Carmen

Abstract

In Europe, e-government is considered as one of the main goals for the future. Lately, we have witnessed the revolution in the provision of e-government services for citizens. Citizens benefit of e-government services, better access to information, improved interaction with government, especially due to the increase of using ICT. The paper analyses the current state of the art of e-government in the Balkan countries: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Montenegro, Romania, Serbia, Slovenia, Turkey. The paper achieves a comparative analysis on e-government development in the Balkan countries, based on data provided by UN e-government Surveys. At the same time, we make a comparative analysis concerning ICT development in the Balkan countries, using data provided by ICT Development Index - Measuring the Information Society 2010. The methodology of research comprises bibliographic studies, analysis of specialised reports achieved by relevant international organisations, statistic analyses and evaluations, interpolation.

Suggested Citation

  • Matei, Ani & Savulescu, Carmen, 2011. "E-government in the Balkans. Comparative study," Apas Papers 387, Academic Public Administration Studies Archive - APAS.
    • Handle: RePEc:nsu:apasro:387
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    File URL: http://www.apas.admpubl.snspa.ro/handle/2010/388
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    Cited by:

    1. Tirziu, Andreea-Maria & Iordache, Luminita & Vrabie, Catalin, 2016. "Social innovation in the Romanian context – case study on the country’s city halls," MPRA Paper 77706, University Library of Munich, Germany, revised 2016.

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    Keywords

    e-government; ICT development; comparative analysis;
    All these keywords.

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