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Are Ratings Informative Signals? The Analysis of The Netflix Data

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Abstract

The aim of this research is to analyze whether and when ratings are informative signals about the quality of movies. The ratings data of Netflix is used to fit a structural Bayesian learning model. This model links revealed experience utilities of raters, previous consumers, to the product choice of the future consumers of the same good. I postulate that movies are chosen based on the prior beliefs' and signals' precisions. The extent of signals' use depends on their informativeness, that is on how many consumers revealed their preferences before. The results demonstrate that consumers learn about the quality using ratings as signals. The signal produced by one rating is very noisy and might not be taken into account. The more people rate, the better are signals' quality. Consumers are not considerably dispersed in how they value quality.

Suggested Citation

  • Ivan Maryanchyk, 2008. "Are Ratings Informative Signals? The Analysis of The Netflix Data," Working Papers 08-22, NET Institute, revised Oct 2008.
    • Handle: RePEc:net:wpaper:0822
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    Cited by:

    1. Muhammad Rifki Shihab & Audry Pragita Putri, 2019. "Negative online reviews of popular products: understanding the effects of review proportion and quality on consumers’ attitude and intention to buy," Electronic Commerce Research, Springer, vol. 19(1), pages 159-187, March.

    More about this item

    Keywords

    rating; quality; learning; motion pictures;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L82 - Industrial Organization - - Industry Studies: Services - - - Entertainment; Media
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • C35 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - Discrete Regression and Qualitative Choice Models; Discrete Regressors; Proportions

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