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Content Moderation with Opaque Policies

Author

Listed:
  • Scott Duke Kominers
  • Jesse M. Shapiro

Abstract

A sender sends a signal about a state to a receiver who takes an action that determines a payoff. A moderator can block some or all of the sender's signal before it reaches the receiver. When the moderator's policy is transparent to the receiver, the moderator can improve the payoff by blocking false or harmful signals. When the moderator's policy is opaque, however, the receiver may not trust the moderator. In that case, the moderator can guarantee an improved outcome only by blocking signals that enable harmful acts. Blocking signals that encourage false beliefs can be counterproductive.

Suggested Citation

  • Scott Duke Kominers & Jesse M. Shapiro, 2024. "Content Moderation with Opaque Policies," NBER Working Papers 32156, National Bureau of Economic Research, Inc.
    • Handle: RePEc:nbr:nberwo:32156
    Note: IO POL PR
    as

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    More about this item

    JEL classification:

    • D47 - Microeconomics - - Market Structure, Pricing, and Design - - - Market Design
    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L82 - Industrial Organization - - Industry Studies: Services - - - Entertainment; Media
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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