Surveying Consumer Satisfaction to Assess Managed-Care Quality: Current Practices
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Cited by:
- Meesook Kim & Kyung-Ho Cho, 2003. "Quality of Life Among Government Employees," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 62(1), pages 387-409, April.
- Pflueger, Dane, 2016. "Knowing patients: The customer survey and the changing margins of accounting in healthcare," Accounting, Organizations and Society, Elsevier, vol. 53(C), pages 17-33.
- Suthathip Yaisawarng & James F. Burgess, 2006. "Performanceābased budgeting in the public sector: an illustration from the VA health care system," Health Economics, John Wiley & Sons, Ltd., vol. 15(3), pages 295-310, March.
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Managed Care Quality; Health;Statistics
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