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Benchmarking business practices in Swedish manufacturing firms

Author

Listed:
  • Sanner, Leif

    (Department of Business, Economics, Statistics and Informatics)

Abstract

Regional benchmarking studies were conducted on business practices in manufacturing plants in three regions in Sweden. The studies were designed to determine their use of best practices and thus enable firms to identify areas in which they need to make improvements. The questionnaire contained around 200 questions to which 452 firms responded. In analysing the results, questions and responses were grouped into six categories. Two indices were developed. The studies classified firms scoring high as leaders, and firms scoring low as laggers. The studies showed inter alia that the gap in performance between leaders and laggers is particularly wide in Information & benchmarking and Innovation & technology. Conclusions are that improving benchmarking processes is a strategic step towards improving the firm’s business practices.

Suggested Citation

  • Sanner, Leif, 2005. "Benchmarking business practices in Swedish manufacturing firms," Working Papers 2005:3, Örebro University, School of Business.
    • Handle: RePEc:hhs:oruesi:2005_003
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    More about this item

    Keywords

    Benchmarking; business relations; strategy;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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