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Decision Making and Brand Choice by Older Consumers

Author

Listed:
  • Gilles Laurent

    (HEC Paris - Recherche - Hors Laboratoire - HEC Paris - Ecole des Hautes Etudes Commerciales)

  • Catherine Cole

    (Marketing Department - University of Iowa [Iowa City])

  • Aimee Drolet
  • Jane Ebert
  • Angela Gutchess
  • Raphaelle Lambert-Pandraud

    (ESCP-EAP - ESCP-EAP - Ecole Supérieure de Commerce de Paris)

  • Etienne Mullet
  • Michael I. Norton

    (Harvard Business School - Harvard University)

  • Ellen Peters

Abstract

Older adults constitute a rapidly growing demographic segment, but stereotypes persist about their consumer behavior. Thus, a more considered understanding of age-associated changes in decision making and choices is required. Our underlying theoretical model suggests that age-associated changes in cognition, affect, and goals interact to differentiate older consumers' decision-making processes, brand choices, and habits from those of younger adults. We first review literature on stereotypes about the elderly and then turn to an analysis of age differences in the inputs (cognition, affect, and goals) and outputs (decisions, brand choices, and habits) of the choice process.

Suggested Citation

  • Gilles Laurent & Catherine Cole & Aimee Drolet & Jane Ebert & Angela Gutchess & Raphaelle Lambert-Pandraud & Etienne Mullet & Michael I. Norton & Ellen Peters, 2011. "Decision Making and Brand Choice by Older Consumers," Working Papers hal-00582658, HAL.
    • Handle: RePEc:hal:wpaper:hal-00582658
    as

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