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Dimension informationnelle des outils big data RH : quelle contribution pour le pilotage social ? Cas de l’entreprise DO

Author

Listed:
  • Christine Sybord

    (COACTIS - COnception de l'ACTIon en Situation - UL2 - Université Lumière - Lyon 2 - UJM - Université Jean Monnet - Saint-Étienne, UL2 UFR SEG - Université Lumière - Lyon 2 - UFR de Sciences économiques et de gestion - UL2 - Université Lumière - Lyon 2)

Abstract

Toutes les fonctions d'entreprise au cœur des échanges d'informations sont bousculées par les innovations numériques qui changent nos façons d'être ensemble. Parti d'un cas de non performance sociale, l'article interroge l'impact des spécificités techniques et opérationnelles des outils big data Ressources Humaines (RH) sur le pilotage du Contrôle de Gestion Sociale (CGS). Pour mesurer ces spécificités, le cadre d'analyse mobilisé croise les singularités informationnelles des outils big data RH avec les deux niveaux du pilotage social : l'opérationnel et le stratégique. Les résultats de cette recherche exploratoire, menée dans le service de CGS de l'entreprise DO, montrent que les outils big data RH bousculent l'organisation du pilotage social et suscitent ainsi de nouveaux questionnements sur leur intégration organisationnelle.

Suggested Citation

  • Christine Sybord, 2022. "Dimension informationnelle des outils big data RH : quelle contribution pour le pilotage social ? Cas de l’entreprise DO," Post-Print halshs-04769461, HAL.
    • Handle: RePEc:hal:journl:halshs-04769461
    as

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