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For the establishment of resilient crisis management systems
[Pour l’établissement de systèmes de gestion de crise résilients]

Author

Listed:
  • Raphael de Vittoris

    (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

  • Sophie Cros

    (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

  • Norbert Lebrument

    (CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA - Université Clermont Auvergne)

Abstract

The nature of crises leads us to propose a conception of resilience based on adaptation to the complex nature of organizations. Being able to have a centralized complex vision of crisis management and being able to deploy it in the different organs of the organization is a strong lever to increase the resilience of a firm. Through the study of a monography of the French multinational Michelin, we show that this homogeneity is crucial in order to face a multi-layered crisis in a proper way. As organizations will evolve in adegraded mode, having basics but relaying on high snese of flexibility is a guarantee of survivance. Our reseach proves that such organization can be implemented at region, country but also factory level.

Suggested Citation

  • Raphael de Vittoris & Sophie Cros & Norbert Lebrument, 2021. "For the establishment of resilient crisis management systems [Pour l’établissement de systèmes de gestion de crise résilients]," Post-Print halshs-03372510, HAL.
    • Handle: RePEc:hal:journl:halshs-03372510
    DOI: 10.3917/qdm.215.0113
    as

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