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Intérêt d’une approche par expériences recherchées dans la segmentation de la clientèle : le cas du tourisme sportif d’action

Author

Listed:
  • Patrick Bouchet

    (LATEC - Laboratoire d'Analyse et de Techniques Economiques [UMR 5118] - UB - Université de Bourgogne - CNRS - Centre National de la Recherche Scientifique)

  • Anne-Marie Lebrun

    (LATEC - Laboratoire d'Analyse et de Techniques Economiques [UMR 5118] - UB - Université de Bourgogne - CNRS - Centre National de la Recherche Scientifique)

Abstract

Cet article porte sur le tourisme sportif d'action pour lequel la segmentation traditionnelle marketing ne semble plus suffire. À partir d'une analyse approfondie des choix de séjours des vacanciers, nous proposons une forme renouvelée de segmentation qui se caractérise par l'introduction des dimensions corporelle, spatio-temporelle et sociale des expériences recherchées. Cette approche devrait fournir aux prestataires des marchés du tourisme et des loisirs des éléments susceptibles de compléter ou de modifier la construction, la communication et l'organisation de leur offre au regard du processus de choix de la clientèle.

Suggested Citation

  • Patrick Bouchet & Anne-Marie Lebrun, 2004. "Intérêt d’une approche par expériences recherchées dans la segmentation de la clientèle : le cas du tourisme sportif d’action," Post-Print halshs-02915899, HAL.
  • Handle: RePEc:hal:journl:halshs-02915899
    DOI: 10.7193/DM.035.39.48
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    Cited by:

    1. Laurence Graillot, 2021. "Main well-being factors in tourism context : an application to active sport tourism [Principaux facteurs du bien-être dans le domaine du tourisme : Une application au cas du tourisme sportif actif]," Post-Print hal-03457468, HAL.

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