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Introducing emotions in the appropriation of management tools: a propaedeutic

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  • Gulliver Lux

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique, IGR-IAE Rennes - Institut de Gestion de Rennes - Institut d'Administration des Entreprises - Rennes - UR - Université de Rennes)

  • Mathieu Lajante

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique, IGR-IAE Rennes - Institut de Gestion de Rennes - Institut d'Administration des Entreprises - Rennes - UR - Université de Rennes)

Abstract

Psychological coherence has been identified as essential for any change of management control tool within an organisation and more specifically as 'necessary' for the appropriation of management tools. With a view to help appropriation (or minimising rejection), the degree of psychological coherence of a management tool must be identified in order to anticipate and eventually correct its trajectory within the organisation. To determine and measure this appropriation, numerous studies have focused on the representations of individuals, taking a cognitive rather than an affective approach to understanding psychological coherence. In this paper, with its conceptual dimension, we therefore suggest revisiting the approaches for identifying and measuring appropriation, with a strong emphasis on the taking into account of affective processes.

Suggested Citation

  • Gulliver Lux & Mathieu Lajante, 2017. "Introducing emotions in the appropriation of management tools: a propaedeutic," Post-Print halshs-01711275, HAL.
    • Handle: RePEc:hal:journl:halshs-01711275
    DOI: 10.1504/ijwoe.2017.10009298
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    Cited by:

    1. Mathieu Lajante & David Remisch & Nikita Dorofeev, 2023. "Can robots recover a service using interactional justice as employees do? A literature review-based assessment," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 315-357, March.

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