IDEAS home Printed from https://ideas.repec.org/p/hal/journl/halshs-00662037.html
   My bibliography  Save this paper

Empirical Study of key success factors in IS Projects

Author

Listed:
  • I. Zouaghi

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique)

  • Abderrazak Laghouag

    (Management department - Uni M'sila - University of M'sila / Université Mohamed Boudiaf - M'sila)

Abstract

Inter-functional business integration that improves cooperation among departments, or even inter-organizational integration could be supported by the implantation of an ERP system. Consequently, in these last five years, more and more companies are implementing ERP system but lots of them fail so far. We try to understand in our work, from a project management perspective, the reasons that bring the ERP implementation project to success or to fail. We provide in this article a brief overview of the literature dealing with key success factors related to an ERP implementation project to better cope with the field, then we study the case of an ERP implementation project in a company operating in automotive industry, with a quail-metric methodology, to better deepen the reasons of ERP implementation projects success or failure.

Suggested Citation

  • I. Zouaghi & Abderrazak Laghouag, 2011. "Empirical Study of key success factors in IS Projects," Post-Print halshs-00662037, HAL.
    • Handle: RePEc:hal:journl:halshs-00662037
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00662037
    as

    Download full text from publisher

    File URL: https://shs.hal.science/halshs-00662037/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Young B. Moon, 2007. "Enterprise Resource Planning (ERP): a review of the literature," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 4(3), pages 235-264.
    2. Mandal, Purnendu & Gunasekaran, A., 2003. "Issues in implementing ERP: A case study," European Journal of Operational Research, Elsevier, vol. 146(2), pages 274-283, April.
    3. Zhang, Zhe & Lee, Matthew K.O. & Huang, Pei & Zhang, Liang & Huang, Xiaoyuan, 2005. "A framework of ERP systems implementation success in China: An empirical study," International Journal of Production Economics, Elsevier, vol. 98(1), pages 56-80, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
    2. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    3. I. Zouaghi & Abderrazak Laghouag, 2012. "Aligning Key Success Factors to ERP Implementation Strategy: Learning from a Case Study," Post-Print halshs-00850378, HAL.
    4. Ge, Liping & Voß, Stefan, 2009. "ERP application in China: An overview," International Journal of Production Economics, Elsevier, vol. 122(1), pages 501-507, November.
    5. Aloini, Davide & Dulmin, Riccardo & Mininno, Valeria, 2012. "Modelling and assessing ERP project risks: A Petri Net approach," European Journal of Operational Research, Elsevier, vol. 220(2), pages 484-495.
    6. Laura-Eugenia-Lavinia Barna & Bogdan-Ștefan Ionescu & Liliana Ionescu-Feleagă, 2021. "The Relationship between the Implementation of ERP Systems and the Financial and Non-Financial Reporting of Organizations," Sustainability, MDPI, vol. 13(21), pages 1-17, October.
    7. Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams & Vishanth Weerakkody, 2015. "Investigating success of an e-government initiative: Validation of an integrated IS success model," Information Systems Frontiers, Springer, vol. 17(1), pages 127-142, February.
    8. Xiangbin Yan & Guang Yu & Peinan Ji, 2019. "ERP investment and implementation between China and US: difference and enlightenment," Information Technology and Management, Springer, vol. 20(4), pages 175-185, December.
    9. Nicoletti, Giuseppe & von Rueden, Christina & Andrews, Dan, 2020. "Digital technology diffusion: A matter of capabilities, incentives or both?," European Economic Review, Elsevier, vol. 128(C).
    10. Yanko Georgiev, 2019. "Theoretical Foundations of ERP Systems Under Digitization," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 8(2), pages 21-26, August.
    11. Engelstätter, Benjamin, 2009. "Enterprise systems and labor productivity: disentangling combination effects," ZEW Discussion Papers 09-040, ZEW - Leibniz Centre for European Economic Research.
    12. Mojtaba Ashja & Akram Hadizadeh Moghadam & Hamid Bidram, 2015. "Comparative study of large information systems’ CSFs during their life cycle," Information Systems Frontiers, Springer, vol. 17(3), pages 619-628, June.
    13. Sreekumar A. Menon & Marc Muchnick & Clifford Butler & Tony Pizur, 2021. "Complexity Theory: Insights from a Canadian ERP Project Implementation," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(6), pages 1-84, July.
    14. Arthur Jin Lin & Hai-Yen Chang, 2019. "Business Sustainability Performance Evaluation for Taiwanese Banks—A Hybrid Multiple-Criteria Decision-Making Approach," Sustainability, MDPI, vol. 11(8), pages 1-26, April.
    15. Ruivo, Pedro & Oliveira, Tiago & Neto, Miguel, 2014. "Examine ERP post-implementation stages of use and value: Empirical evidence from Portuguese SMEs," International Journal of Accounting Information Systems, Elsevier, vol. 15(2), pages 166-184.
    16. María Carmen Carnero, 2015. "Auditing model for the introduction of computerised maintenance management system," International Journal of Data Science, Inderscience Enterprises Ltd, vol. 1(1), pages 17-41.
    17. Becker, Jörg (Ed.) & Matzner, Martin (Ed.), 2013. "Promoting business process management excellence in Russia: Proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012," ERCIS Working Papers 15, University of Münster, European Research Center for Information Systems (ERCIS).
    18. Wenjuan Xu & Peiyu Ou & Weiguo Fan, 2017. "Antecedents of ERP assimilation and its impact on ERP value: A TOE-based model and empirical test," Information Systems Frontiers, Springer, vol. 19(1), pages 13-30, February.
    19. Zhang, Wenxi & Wang, Bo & Wang, Jian & Wu, Qun & Wei, Yehua Dennis, 2022. "How does industrial agglomeration affect urban land use efficiency? A spatial analysis of Chinese cities," Land Use Policy, Elsevier, vol. 119(C).
    20. Hendry, L. & Land, M. & Stevenson, M. & Gaalman, G., 2008. "Investigating implementation issues for workload control (WLC): A comparative case study analysis," International Journal of Production Economics, Elsevier, vol. 112(1), pages 452-469, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-00662037. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.