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An empirical investigation of e-mail use versus face-to-face meetings: integrating the Napoleon effect perspective

Author

Listed:
  • Henri Isaac

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Michel Kalika

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Nabila Boukef-Charki

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

As the range of ICT applications in business organizations grows ever larger and takes up an increasing amount of time, the question arises as to whether this could have an impact on meetings. This paper explores the extent to which the use of ICTs replaces face-to-face interactions. The data was gathered by telephone interviews from a sample population of 2,500 company managers questioned over a five-year period between 2001 and 2005. The results indicate that substitution of face-to-face interactions by e-mail only occurs in a few organizations (

Suggested Citation

  • Henri Isaac & Michel Kalika & Nabila Boukef-Charki, 2008. "An empirical investigation of e-mail use versus face-to-face meetings: integrating the Napoleon effect perspective," Post-Print halshs-00368488, HAL.
    • Handle: RePEc:hal:journl:halshs-00368488
    as

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    1. repec:dau:papers:123456789/12988 is not listed on IDEAS
    2. Arnaud Riviere & Rémi Mencarelli & Bertrand Belvaux & Jessie Pallud, 2016. "Channel proliferation and perceived value of the digital offer in the newspaper industry: a complementary effect? [Multiplication des canaux et valeur perçue de l’offre digitale dans la presse écri," Post-Print hal-01591784, HAL.

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