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A Benchmark for Management Effectiveness

Author

Listed:
  • Bill Zimmermann

    (First Call - First Call)

  • Jean-Jacques Chanaron

    (GATE - Groupe d'analyse et de théorie économique - UL2 - Université Lumière - Lyon 2 - ENS LSH - Ecole Normale Supérieure Lettres et Sciences Humaines - CNRS - Centre National de la Recherche Scientifique, EMSI - Ecole de Management des Systèmes d'Information - EESC-GEM Grenoble Ecole de Management)

  • Leslie Klieb

    (EMSI - Ecole de Management des Systèmes d'Information - EESC-GEM Grenoble Ecole de Management)

Abstract

This study presents a tool to gauge managerial effectiveness in the form of a questionnaire that is easy to administer and score. The instrument covers eight distinct areas of organisational climate and culture of management inside a company or department. Benchmark scores were determined by administering sample-surveys to a wide cross-section of individuals from numerous firms in Southeast Louisiana, USA. Scores remained relatively constant over a seven-year timeframe. Techniques for using the benchmark by practitioners are discussed.

Suggested Citation

  • Bill Zimmermann & Jean-Jacques Chanaron & Leslie Klieb, 2007. "A Benchmark for Management Effectiveness," Post-Print halshs-00161611, HAL.
    • Handle: RePEc:hal:journl:halshs-00161611
    DOI: 10.1504/IJHRDM.2007.012859
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00161611
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