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Knowledge Management and Organizational Resilience in MSMEs: The Intervening Role of Innovation Orientation

Author

Listed:
  • Kuldeep Singh

    (Gujarat University)

  • Sheshadri Chatterjee

    (IIT Kharagpur - Indian Institute of Technology Kharagpur)

  • Ranjan Chaudhuri

    (PULV - Pôle Universitaire Léonard de Vinci)

  • Demetris Vrontis

    (University of Nicosia, SP Jain School of Global Management [Singapore], LAU - Lebanese American University)

  • Hélène Yildiz

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

Abstract

The relationship between knowledge management (KM) and organization performance has been thoroughly studied. However, there is still a research gap to determine other factors that could influence this relationship. One significant component is innovation, and we need to consider the size and age of the organization to determine how innovation influences organizational resilience (OR). A few studies discussed innovation and knowledge management; however, they usually focus on large firms. This study is based on MSMEs in India. In this study, we analyzed how innovation can link between KM and OR. We examined three components of KM in our research: knowledge generation (KG), knowledge transfer (KT), and knowledge acquisition (KA). We obtained responses from 336 respondents who took part in this study. We used PLS-SEM to analyze the data. The findings indicate that innovation plays an essential role in establishing a relationship between KM and OR. Firm age is found as a significant moderating factor of this relationship. It implies that, to be robust, older enterprises in MSMEs should prioritize both KM and innovation. This study can serve as a useful resource for MSMEs that wish to learn more about the role of innovation in utilizing KM and OR. Summary• This study highlights the challenges of MSME firms to integrate different capabilities such as knowledge management, innovation, and organizational resilience.• This study has developed a unique conceptual framework to understand the relationship between knowledge management and organizational resilience.• This research has shown how different components of knowledge management could impact innovation orientation of MSMEs.• This research has employed empirical research methodology to establish a clear link between knowledge management, innovation capability, and organizational resilience.• The study demonstrated that how firm size and firm age could act as moderator impacting the relationship between innovation orientation and organizational resilience.

Suggested Citation

  • Kuldeep Singh & Sheshadri Chatterjee & Ranjan Chaudhuri & Demetris Vrontis & Hélène Yildiz, 2025. "Knowledge Management and Organizational Resilience in MSMEs: The Intervening Role of Innovation Orientation," Post-Print hal-05015183, HAL.
    • Handle: RePEc:hal:journl:hal-05015183
    DOI: 10.1002/jsc.2640
    Note: View the original document on HAL open archive server: https://hal.univ-lorraine.fr/hal-05015183v1
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