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La résilience organisationnelle face à l’intelligence artificielle : Examen critique du concept de human in the loop en action

Author

Listed:
  • Louis Vuarin

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School)

  • Véronique Steyer

    (CRG I3 - Centre de recherche en gestion I3 - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

Abstract

Le concept de human in the loop (HITL, « humain dans la boucle ») est considéré comme clé pour la résilience des organisations déployant des Intelligences Artificielles (IA). Pourtant, une part croissante de la littérature souligne l'urgence d'en évaluer la pertinence pratique et les limites. Nous y contribuons en nous appuyant sur deux études de cas : un accident mortel provoqué par une voiture autonome et le flash crash boursier de mai 2010 alimenté par le trading à haute fréquence. Nos résultats soulignent plusieurs limites du dispositif HITL. Dans les deux cas, il échoue à encourager les humains à adopter une position de vigilance complémentaire aux capacités calculatoires de la machine. En discussion avec la littérature sur la résilience organisationnelle, nous formulons plusieurs recommandations, notamment la nécessaire introduction d'une formalisation du doute dans l'interfaçage homme-machine. Codes JEL : O32, O33

Suggested Citation

  • Louis Vuarin & Véronique Steyer, 2025. "La résilience organisationnelle face à l’intelligence artificielle : Examen critique du concept de human in the loop en action," Post-Print hal-04977956, HAL.
    • Handle: RePEc:hal:journl:hal-04977956
    DOI: 10.3917/inno.pr2.0183
    as

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    More about this item

    Keywords

    Doute; Hitl; Human in the loop; Intelligence artificielle; Intelligence collaborative; Résilience organisationnelle; Si antifragile; Symbiose homme-machine;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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