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How Internet Helped Firms Cope With Covid-19
[Comment Internet a aidé les entreprises à faire face à la pandémie de COVID-19]

Author

Listed:
  • Joël Cariolle

    (FERDI - Fondation pour les Etudes et Recherches sur le Développement International, CERDI - Centre d'Études et de Recherches sur le Développement International - IRD - Institut de Recherche pour le Développement - CNRS - Centre National de la Recherche Scientifique - UCA - Université Clermont Auvergne)

  • Florian Léon

    (FERDI - Fondation pour les Etudes et Recherches sur le Développement International, CERDI - Centre d'Études et de Recherches sur le Développement International - IRD - Institut de Recherche pour le Développement - CNRS - Centre National de la Recherche Scientifique - UCA - Université Clermont Auvergne)

Abstract

This paper questions whether and how the adoption of digital technologies helped firms cope with the COVID-19 pandemic. In particular, it investigates whether the adoption of coping strategies could have influenced firm resilience during the pandemic. Using data on 31,387 firms from 39 developing and developed economies, our results highlight that firms that used a website to communicate with clients and suppliers before the crisis showed higher absorption capacities than other firms during the crisis. The positive role of website use was through the adoption of coping strategies: home-delivery services, online sales or remote work. The effect of website was therefore particularly useful to cope with the COVID-19 crisis in developing countries and when stringency measures were severe.

Suggested Citation

  • Joël Cariolle & Florian Léon, 2024. "How Internet Helped Firms Cope With Covid-19 [Comment Internet a aidé les entreprises à faire face à la pandémie de COVID-19]," Post-Print hal-04930185, HAL.
    • Handle: RePEc:hal:journl:hal-04930185
    DOI: 10.3917/reco.754.0793
    Note: View the original document on HAL open archive server: https://hal.science/hal-04930185v1
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    More about this item

    Keywords

    COVID-19 Internet entreprises choc résilience COVID-19 internet firms shock resilience Classification JEL : F61 L25 O33 O18; COVID-19; Internet; entreprises; choc; résilience COVID-19; internet; firms; shock; resilience Classification JEL : F61; L25; O33; O18;
    All these keywords.

    JEL classification:

    • F61 - International Economics - - Economic Impacts of Globalization - - - Microeconomic Impacts
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O18 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Urban, Rural, Regional, and Transportation Analysis; Housing; Infrastructure
    • F61 - International Economics - - Economic Impacts of Globalization - - - Microeconomic Impacts
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O18 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Urban, Rural, Regional, and Transportation Analysis; Housing; Infrastructure

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