IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04918996.html
   My bibliography  Save this paper

Smart-enhanced organisational functions: A framework comprising capabilities, barriers, and evolutional path

Author

Listed:
  • Paulo Eduardo Pissardini
  • Moacir Godinho Filho

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, UFSCar - Federal University of São Carlos)

  • Mario Henrique Callefi
  • Gilberto Miller Devós Ganga

    (UFSCar - Federal University of São Carlos)

  • Elias Ribeiro da Silva

    (SDU - University of Southern Denmark)

Abstract

Integrating smart industrial products (SIPs) into production processes introduces new dynamics of capabilities and challenges within organisations. However, a prevalent issue is the ad hoc adoption of SIPs without a cohesive strategy, resulting in isolated solutions that do not effectively enhance core organisational functions. Our research fills this critical gap by identifying and combining the capabilities and barriers posed by SIPs. Our findings allow us to propose a framework comprising the stages each main organisational function needs to develop to move from a traditional to a completely autonomous decision-making function. This evolutional path requires that each organisational function acquires selected capabilities and overcomes specific barriers. Our approach encompasses a multi-method methodology, commencing with a systematic literature review (SLR) encompassing 44 papers, leading to the identification of 20 capabilities and 23 barriers. Subsequently, through rigorous content analyses and expert interviews, we formulate the framework. This paper contributes to academia by providing a framework with an evolutional path that main organisational functions may follow according to the capability they acquire from the SIP and which barriers should be surpassed at each level. For managers in practice, the proposed framework enables a better understanding of the stage of their operations and which capabilities will take their main organisational function from traditional (level 0) to autonomous (level 3)

Suggested Citation

  • Paulo Eduardo Pissardini & Moacir Godinho Filho & Mario Henrique Callefi & Gilberto Miller Devós Ganga & Elias Ribeiro da Silva, 2024. "Smart-enhanced organisational functions: A framework comprising capabilities, barriers, and evolutional path," Post-Print hal-04918996, HAL.
    • Handle: RePEc:hal:journl:hal-04918996
    DOI: 10.1016/j.eswa.2024.124530
    Note: View the original document on HAL open archive server: https://hal.science/hal-04918996v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-04918996v1/document
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.eswa.2024.124530?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. N.R. Lopes & Moacir Godinho Filho & G.M.D. Ganga & G.L. Tortorella & M.H.B.M. Callefi & B.T. de Lima, 2023. "Critical Factors for Sustaining Lean Manufacturing in the Long-Term: A Multi-Method Study," Post-Print hal-04277173, HAL.
    2. Ying Yu & Tung-Jung Sung, 2023. "A value-based view of the smart PSS adoption: a study of smart kitchen appliances," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 499-527, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eva M. Pertusa-Ortega & Juan José Tarí & José F. Molina-Azorín & Jorge Pereira-Moliner, 2025. "Agility as a mediator in the relationship between quality management and hotel performance," Service Business, Springer;Pan-Pacific Business Association, vol. 19(1), pages 1-30, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04918996. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.