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Towards platform-based co-design: reconciling contextualization and the design of genericity through retrofit

Author

Listed:
  • Alexandre Azoulay

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Malik Terfous

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Pascal Le Masson

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Benoit Weil

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

Abstract

This study explores the challenges related to platform emergence through the lens of co-design. We focus on the double edge challenge of generification, which implies to foster both the contextualization of the platform resources and their genericity. We hypothesize co-design to be a consistent approach to conciliate these two diverging issues through ‘retrofit'. Thus, we address the following research question: how co-design practices can foster retrofit at the technical, organizational, and cognitive levels? Following an intervention-research approach, we built a case study centered on the application of an emerging data-platform focused on Earth Observation for the development of digital services for the city of Marseille. We show that co-design can foster synchronously contextualization and genericity as we identified a specific structure of co-design sessions to support contextualization as well as three mechanisms to enact retrofit towards genericity over the course of contextualization. Thereby, we contribute to platform and co-design literature, but also more fundamentally to the design theories as we unveil the degree of genericity as a consistent dimension to structure the solution and problem spaces.

Suggested Citation

  • Alexandre Azoulay & Malik Terfous & Pascal Le Masson & Benoit Weil, 2024. "Towards platform-based co-design: reconciling contextualization and the design of genericity through retrofit," Post-Print hal-04885249, HAL.
    • Handle: RePEc:hal:journl:hal-04885249
    as

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