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Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems

Author

Listed:
  • Lucas Santos Dalenogare
  • Marie-Anne Le Dain

    (G-SCOP_CC - Conception collaborative - G-SCOP - Laboratoire des sciences pour la conception, l'optimisation et la production - CNRS - Centre National de la Recherche Scientifique - UGA - Université Grenoble Alpes - Grenoble INP - Institut polytechnique de Grenoble - Grenoble Institute of Technology - UGA - Université Grenoble Alpes)

  • Guilherme Benitez
  • Néstor Ayala
  • Alejandro Frank

Abstract

No abstract is available for this item.

Suggested Citation

  • Lucas Santos Dalenogare & Marie-Anne Le Dain & Guilherme Benitez & Néstor Ayala & Alejandro Frank, 2022. "Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems," Post-Print hal-04811446, HAL.
    • Handle: RePEc:hal:journl:hal-04811446
    DOI: 10.1016/j.techfore.2022.121894
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    Cited by:

    1. Yin, Qiaoyi & Wang, Yunfei & Song, Dian & Lai, Fujun & Collins, Brian & Guo, Hangfei, 2024. "The impact of digitalization on operational risk: An organizational information processing perspective," International Journal of Production Economics, Elsevier, vol. 276(C).
    2. Franco, Cintia Wilke & Benitez, Guilherme Brittes & Sousa, Paulo Renato de & Kliemann Neto, Francisco José & Frank, Alejandro G., 2024. "Managing resources for digital transformation in supply chain integration: The role of hybrid governance structures," International Journal of Production Economics, Elsevier, vol. 278(C).
    3. Li, Huimin & Zhao, Jing & Cao, Yongchao & Su, Limin & Zhao, Zhichao & Zhang, Yafei, 2024. "Servitization and product service system: A literature review on value creation," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
    4. Kai, Dalton Alexandre & Pinheiro de Lima, Edson & Benitez, Guilherme Brittes, 2024. "A social cognitive perspective in innovation ecosystems: Understanding startups from ideation to consolidation in industry 4.0 era," Technological Forecasting and Social Change, Elsevier, vol. 209(C).

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