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Systemic Impact Mapping of Hospital Innovation: A Multi-level Perspective on Innovation Lab Processes

Author

Listed:
  • Ferney Osorio

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Laurent Dupont

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Mauricio Camargo

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Claire Fauchille

    (Humaniteam Design)

  • Guillaume Eckerlein

    (Hôpital Bicêtre [AP-HP, Le Kremlin-Bicêtre] - AP-HP - Assistance publique - Hôpitaux de Paris (AP-HP))

Abstract

In an era of urgent societal needs and digital transformations, hospitals are under increasing pressure to adapt while delivering high-quality services amid constraints such as limited funding and workforce shortages. Innovation labs have emerged as spaces to foster bottom-up innovation, but their effectiveness in healthcare remains understudied. Using a case study approach, we explore the mechanisms driving hospital innovation lab strategies and their impact at different levels of the hospital system. Using impact mapping, we provide empirical insights into the role of innovation labs in hospital innovation focusing on the patient experience, the well-being of healthcare professionals, and sustainable hospital management.

Suggested Citation

  • Ferney Osorio & Laurent Dupont & Mauricio Camargo & Claire Fauchille & Guillaume Eckerlein, 2024. "Systemic Impact Mapping of Hospital Innovation: A Multi-level Perspective on Innovation Lab Processes," Post-Print hal-04673842, HAL.
    • Handle: RePEc:hal:journl:hal-04673842
    Note: View the original document on HAL open archive server: https://hal.univ-lorraine.fr/hal-04673842
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    File URL: https://hal.univ-lorraine.fr/hal-04673842/document
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    References listed on IDEAS

    as
    1. Schiuma, Giovanni & Santarsiero, Francesco, 2023. "Innovation labs as organisational catalysts for innovation capacity development: A systematic literature review," Technovation, Elsevier, vol. 123(C).
    2. Christophe Favoreu & Christophe Maurel & Yoann Queyroi, 2024. "Influence of public innovation laboratories on the development of public sector ambidexterity [L'Influence des laboratoires d'innovation publique sur le développement de l'ambidextrie au sein du se," Post-Print hal-04495211, HAL.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    hospital innovation; innovation labs; impact mapping; multi-level; strategy;
    All these keywords.

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