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Beyond the black hole, the untapped horizons of technological innovation in banking : summary of the literature and outlook
[Au-delà du trou noir, les horizons inexploités de l’innovation technologique bancaire : synthèse de la littérature et perspectives]

Author

Listed:
  • Augustin Junior Mbam

    (Université de Lille)

  • Amira Berriche

    (Université de Lille)

  • Claude Bekolo

    (Université de Douala)

Abstract

The technological innovation has become essential in the banking industry and has redefined the relationship between banks and their customers. The aim of this communication is to present a synthesis on the major theories and current trends of this innovation. Indeed, the literature shows tensions and shortcomings regarding the theoretical and conceptual perspectives of this innovation. In addition to these perspectives, we propose a new approach called Worm hole to allow banks to go beyond existing innovations by integrating emerging technologies such as the metaverse, AI, crypto-assets, and blockchain. This new approach offers banks the possibility to push the boundaries of banking innovation to reach new horizons of growth and untapped opportunities in an ever-evolving industry.

Suggested Citation

  • Augustin Junior Mbam & Amira Berriche & Claude Bekolo, 2024. "Beyond the black hole, the untapped horizons of technological innovation in banking : summary of the literature and outlook [Au-delà du trou noir, les horizons inexploités de l’innovation technolog," Post-Print hal-04668551, HAL.
    • Handle: RePEc:hal:journl:hal-04668551
    Note: View the original document on HAL open archive server: https://hal.science/hal-04668551
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    References listed on IDEAS

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    1. Meriem Haouat Asli, 2012. "Open innovation : quels enjeux pour le secteur bancaire ?," Innovations, De Boeck Université, vol. 0(3), pages 27-48.
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    More about this item

    Keywords

    Technological innovation; Banking sector; Strategic ocean; Black hole; Worm hole; Innovation technologique; Secteur bancaire; Océan stratégique; Trou noir; Trou de ver;
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