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From accountability to trust: developing a phenomenology of the emergence of a sense of responsibility

Author

Listed:
  • Philippe Jacquinot

    (LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], UEVE - Université d'Évry-Val-d'Essonne)

  • Arnaud Pellissier-Tanon

    (PRISM Sorbonne - Pôle de recherche interdisciplinaire en sciences du management - UP1 - Université Paris 1 Panthéon-Sorbonne, UP1 FCPS - Université Paris 1 Panthéon-Sorbonne - Formation continue Panthéon Sorbonne - UP1 - Université Paris 1 Panthéon-Sorbonne)

Abstract

In this chapter, drawing on Paul Ricœur (2004), we take a phenomenological approach to studying the life and work of a Navy chef, analysing how his sense of obligation led him to create a harmonious kitchen and self-service restaurant. We argue that the chef worked out of a sense of responsibility and love, overcoming his mistreatment as a young worker: "He returned evil with good," by "treating others as he would want to be treated." Responsibility engendered trust in his staff, which replaced coercion. Ricoeur's criteria for a just and fair society define the chef's stance and behaviour.

Suggested Citation

  • Philippe Jacquinot & Arnaud Pellissier-Tanon, 2024. "From accountability to trust: developing a phenomenology of the emergence of a sense of responsibility," Post-Print hal-04642254, HAL.
  • Handle: RePEc:hal:journl:hal-04642254
    DOI: 10.4324/9781003371441-12
    as

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