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A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption

Author

Listed:
  • Iwan Vanany

    (ITS - Institut Teknologi Sepuluh Nopember [Surabaya])

  • Mohd Helmi Ali

    (UKM - Universiti Kebangsaan Malaysia)

  • Kim Hua Tan

    (Nottingham University Business School [Nottingham])

  • Ajay Kumar

    (EM - EMLyon Business School)

  • Nurhadi Siswanto

    (ITS - Institut Teknologi Sepuluh Nopember [Surabaya])

Abstract

This article aims to explore the supply chain (SC) resilience capabilities of firms, focusing on their ability to respond to the COVID-19 pandemic disruption. Based on two cases each in the pharmaceutical and mineral water industries, this article identifies various strategies managers mobilized to tackle SC disruptions during the COVID-19 pandemic. This article contributes to theory through a proposed double-helix framework showing the dimension of disruptions and the capabilities concept to mitigate COVID-19. In addition, an in-depth investigation of the perceived importance versus actual SC resilience capabilities deployed is discussed and validated with practitioners. The findings of this article also address a critical gap in the SC operations management literature and provide a practical approach for managers to better manage future pandemic disruptions.

Suggested Citation

  • Iwan Vanany & Mohd Helmi Ali & Kim Hua Tan & Ajay Kumar & Nurhadi Siswanto, 2024. "A Supply Chain Resilience Capability Framework and Process for Mitigating the COVID-19 Pandemic Disruption," Post-Print hal-04605796, HAL.
    • Handle: RePEc:hal:journl:hal-04605796
    DOI: 10.1109/TEM.2021.3116068
    as

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