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An overview of Quality Management System implementation in a research laboratory

Author

Listed:
  • Valerie Molinero-Demilly

    (IRHS - Institut de Recherche en Horticulture et Semences - UA - Université d'Angers - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement)

  • Abdérafi Charki

    (LARIS - Laboratoire Angevin de Recherche en Ingénierie des Systèmes - UA - Université d'Angers)

  • Christine Joeffrion

    (LPPL - Laboratoire de Psychologie des Pays de la Loire - UA - Université d'Angers - UFRLL - Université de Nantes - UFR Lettres et Langages - UN - Université de Nantes)

  • Barbara Lyonnet

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - Nantes Univ - IAE Nantes - Nantes Université - Institut d'Administration des Entreprises - Nantes - Nantes Université - pôle Sociétés - Nantes Univ - Nantes Université)

  • Steve O'Brien

    (CERADE ESAIP - ESAIP Centre d’Etudes et de Recherche pour l’Aide à la Décision)

  • Luc Martin

    (Montpellier Cirad - INRA - Institut National de la Recherche Agronomique)

Abstract

The aim of this paper is to show the advantages of implementing a Quality Management System (QMS) in a research laboratory in order to improve the management of risks specific to research programmes and to increase the reliability of results. This paper also presents experience gained from feedback following the implementation of the Quality process in a research laboratory at INRA, the French National Institute for Agronomic Research and details the various challenges encountered and solutions proposed to help achieve smoother adoption of a QMS process. The 7Ms (Management, Measurement, Manpower, Methods, Materials, Machinery, Mother-nature) methodology based on the Ishikawa ‘Fishbone' diagram is used to show the effectiveness of the actions considered by a QMS, which involve both the organization and the activities of the laboratory. Practical examples illustrate the benefits and improvements observed in the laboratory.

Suggested Citation

  • Valerie Molinero-Demilly & Abdérafi Charki & Christine Joeffrion & Barbara Lyonnet & Steve O'Brien & Luc Martin, 2018. "An overview of Quality Management System implementation in a research laboratory," Post-Print hal-04603881, HAL.
    • Handle: RePEc:hal:journl:hal-04603881
    DOI: 10.1051/ijmqe/2017025
    Note: View the original document on HAL open archive server: https://hal.inrae.fr/hal-04603881v1
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    References listed on IDEAS

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    1. C. Glenn Begley & Alastair M. Buchan & Ulrich Dirnagl, 2015. "Robust research: Institutions must do their part for reproducibility," Nature, Nature, vol. 525(7567), pages 25-27, September.
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