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Managers and AI-driven decisions: Exploring Managers’ Sensemaking Processes in Digital Transformation Contexts
[Les managers et les décisions fondées sur l'intelligence artificielle : explorer les processus de construction de sens dans les contextes de transformation digitale]

Author

Listed:
  • Fabrice Duval

    (MEMIAD - Management, économie, modélisation, informatique et aide à la décision [UR7_3] - UA - Université des Antilles)

  • Christophe Elie-Dit-Cosaque

    (MEMIAD - Management, économie, modélisation, informatique et aide à la décision [UR7_3] - UA - Université des Antilles)

Abstract

Making effective decisions is vital for organisations to ensure their competitiveness and sustainability. Many expect decisions based on artificial intelligence (AI) to help revolutionise the business world. We know very little about how managers interpret, make sense of and respond to these digital transformation challenges. To address this issue and improve the understanding of how managers make sense of digital transformation, in particular AI-driven digital transformation, we propose to analyse their representations of AI-driven decisions and the forces at play in the sensemaking processes. To do so, we intend to conduct a qualitative study based on interviews with managers involved in digital transformation in Martinique, a Caribbean Island. The expected implications for research and practice are discussed.

Suggested Citation

  • Fabrice Duval & Christophe Elie-Dit-Cosaque, 2023. "Managers and AI-driven decisions: Exploring Managers’ Sensemaking Processes in Digital Transformation Contexts [Les managers et les décisions fondées sur l'intelligence artificielle : explorer les ," Post-Print hal-04165363, HAL.
    • Handle: RePEc:hal:journl:hal-04165363
    Note: View the original document on HAL open archive server: https://hal.science/hal-04165363
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    Keywords

    Sensemaking; AI-driven decisions; intuition; artificial intelligence; Construction de sens; transformation digitale; intelligence artificielle;
    All these keywords.

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