IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04142145.html
   My bibliography  Save this paper

Improving Undergraduate Business Student Satisfaction in a Branch of Lebanese Higher Education Sector: The Case of University X

Author

Listed:
  • Claudia Ayoubi

    (ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations)

  • Patrick Tabchoury

    (ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations)

  • Henri Savall

    (ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

This article is concerned with improving student satisfaction and creating a favorable academic environment in a private Lebanese university. Taking the voice of students into consideration and maintaining a close relationship with them is of paramount importance. Socio-Economic Approach to Management was used to help University X better balance between its external and internal environments. This intervention research focused on enhancing the management and quality of services to achieve higher sustainability and improve organizational performance by transforming hidden costs into added value.

Suggested Citation

  • Claudia Ayoubi & Patrick Tabchoury & Henri Savall, 2023. "Improving Undergraduate Business Student Satisfaction in a Branch of Lebanese Higher Education Sector: The Case of University X," Post-Print hal-04142145, HAL.
    • Handle: RePEc:hal:journl:hal-04142145
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04142145. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.