Informal learning sector in the African context: The role of trust in human resource management[Secteur de l’apprentissage informel en contexte africain : Place de la confiance dans la gestion des ressources humaines]

The aim of this research is to show that human resource management practices in informal learning are implemented through the lens of trust. The aim is to deepen the arbitrary model of Nizet and Pichault (2000) applied to the entrepreneurial configuration. To achieve this goal, we have adopted an inductive qualitative approach, based on 17 semi-directive interviews, conducted with workshop owners. The results highlight the place of trust in human resource management, especially apprentices. Although these practices are described as informal, the integration of the apprentice into the workshop is based on the employer's confidence in the child's accompanist; Trust is a guarantee of quality training; the employer's interference in the apprentice's private life is not viewed negatively since the boss also provides the moral training of the apprentice. The delegation of responsibilities is often based on the employer's confidence in the apprentice and sometimes on religious beliefs.