IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04019000.html
   My bibliography  Save this paper

A New S&OP Maturity Assessment Model for Mass Customization Production Systems: A Case Study of an Automotive OEM

Author

Listed:
  • Yahya Ghrab

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Mustapha Sali

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

Sales and Operations Planning (S&OP) is a critical business alignment process for industries with large product portfolio. Indeed, high variety is a driver of complexity and results in a poor planning efficiency. Diagnosing the root causes of the process failure starts by assessing the maturity of its actual technical and organizational performance. The existing body of research lacks context-related maturity assessment frameworks that measure the maturity regarding activity-related dimensions. In this paper, we intend to propose a new S&OP maturity assessment model that considers the critical attributes linked to the context of mass customization production systems. Our review of existing contributions on maturity assessment combined with the results of workshops organized in a major automotive company ended-up on a suitable context-related design. The new framework has been tested within the automotive company by interviewing major decision makers and operational teams involved in the S&OP process.

Suggested Citation

  • Yahya Ghrab & Mustapha Sali, 2020. "A New S&OP Maturity Assessment Model for Mass Customization Production Systems: A Case Study of an Automotive OEM," Post-Print hal-04019000, HAL.
    • Handle: RePEc:hal:journl:hal-04019000
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04019000. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.