IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04003324.html
   My bibliography  Save this paper

Enablers for the adoption of contactless payment during the COVID-19 pandemic: cross analysis between Asian and European regions

Author

Listed:
  • Marie Haikel-Elsabeh

    (IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Patricia Baudier

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie)

  • Galina Kondrateva

    (EDC - EDC Paris Business School)

  • Mahdi H. Miraz

    (Xiamen University)

  • Sébastien Nouet

    (Finance Innovation)

Abstract

The contagious nature of COVID-19 has enhanced the use of digital technologies, such as contactless payment solutions, to help individuals avoid physical contact with people or objects and limit the possibility of contamination. This study seeks to understand the factors enabling contactless payment adoption during COVID-19 in relation to changes in lifestyle and health safety reasons. Although several researchers have investigated this subject, there is still a gap in explaining acceptance. To address this gap, this study applies the unified theory of acceptance and technology use extended with contamination avoidance, compatibility, trust, and intention to Recommend as model outcomes. Data were collected from a sample of 202 respondents in Asia and Europe and analyzed using the SEM-PLS approach. Our findings confirm the importance of compatibility and contamination avoidance and highlight the importance of habit for European users.

Suggested Citation

  • Marie Haikel-Elsabeh & Patricia Baudier & Galina Kondrateva & Mahdi H. Miraz & Sébastien Nouet, 2022. "Enablers for the adoption of contactless payment during the COVID-19 pandemic: cross analysis between Asian and European regions," Post-Print hal-04003324, HAL.
    • Handle: RePEc:hal:journl:hal-04003324
    DOI: 10.3917/g2000.394.0067
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04003324. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.