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La procéduralisation du travail relationnel Le cas de la psychiatrie publique

Author

Listed:
  • Lise Demailly

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

The aim of this article is to take stock of the proceduralization of care work in adult psychiatric services in France on the basis of empirical surveys. Processes of procedural rationalization of activity have been developing in psychiatry, as in all relational work, since the 1980s, but in a specific way, relatively late and with controversy. Grounded on qualitative surveys in several public psychiatric centers, and using a grid of proceduralization levels, the practices most affected by procedural rationalization are described and the factors of acceptance or resistance are identified. Hypotheses can be inferred for all relational professions.

Suggested Citation

  • Lise Demailly, 2022. "La procéduralisation du travail relationnel Le cas de la psychiatrie publique," Post-Print hal-03948348, HAL.
    • Handle: RePEc:hal:journl:hal-03948348
    DOI: 10.4000/rac.28822
    as

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