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Public service motivation and performance: the mediating effects of leader-member exchange and organisational citizenship behaviour in French local governments
[Motivation de service public et performance: les effets médiateurs de l'échange supérieur-subordonné et du comportement de citoyenneté organisationnelle dans les collectivité territoriales françaises]

Author

Listed:
  • Pauline Colin

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

  • Pierre Garner

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

Abstract

Considering the weight of the Napoleonic legacy, this study investigates the effect of PSM (public service motivation) on performance across the mediating effects organisational citizenship behaviour and leader-member exchange. A sample of 308 Executive Director of Services (EDS) in local governments is used to examine the hypothesized relationships. Specifically, we try to understand the resolutory mechanism existing between EDS's PSM and his performance, including the characteristics of citizenship behaviour and EDS-mayor's relationship. Our results showed that the link between PSM and performance is mediated by the leader-member exchange and organisational citizenship behaviour. As a result, the current research contributes to the literature by the way of revealing how PSM and organisational behaviours can affect performance in the French public sector.

Suggested Citation

  • Pauline Colin & Pierre Garner, 2022. "Public service motivation and performance: the mediating effects of leader-member exchange and organisational citizenship behaviour in French local governments [Motivation de service public et perf," Post-Print hal-03885718, HAL.
    • Handle: RePEc:hal:journl:hal-03885718
    as

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