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Failure in controlling tool appropriation: An insight from the theory of proximity
[La falta de apropiación de las herramientas de control: una perspectiva desde la teoría de la proximidad]

Author

Listed:
  • Marion Hertzog

    (CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE])

  • Marc Bollecker

    (CREGO - Centre de Recherche en Gestion des Organisations - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UB - Université de Bourgogne - UBFC - Université Bourgogne Franche-Comté [COMUE] - UFC - Université de Franche-Comté - UBFC - Université Bourgogne Franche-Comté [COMUE])

Abstract

The medicosocial sector is greatly affected by the deployment of management tools that are far removed from the specific practices of nursing staff (Kanold et al. 2008). We chose the framework of the theory of proximity to analyse the failure of the deployment of ISO 9001 in a medico social institution. The result shows the impact of the lack or excess of the proximity criteria on the appropriation of the tool.

Suggested Citation

  • Marion Hertzog & Marc Bollecker, 2022. "Failure in controlling tool appropriation: An insight from the theory of proximity [La falta de apropiación de las herramientas de control: una perspectiva desde la teoría de la proximidad]," Post-Print hal-03806157, HAL.
    • Handle: RePEc:hal:journl:hal-03806157
    DOI: 10.3917/mav.130.0015
    as

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