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Innovative Practices for Knowledge Sharing in Large-Scale DevOps

Author

Listed:
  • Aymeric Hemon

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, ESSCA - Ecole Supérieure des Sciences Commerciales d'Angers)

  • Brian Fitzgerald

    (LERO - The Irish Software Engineering Research Centre)

  • Barbara Lyonnet

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes)

  • Frantz Rowe

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes, SKEMA Business School)

Abstract

Agile development methods and DevOps require adaptation during implementation to meet the needs of a constantly changing software development environment. The emergence of knowledge-sharing practices for large-scale DevOps has not been the subject of much research. Our in-depth case study, comprising 106 interviews at a large multinational company operating in a DevOps at scale environment, identified a number of innovative practices which had emerged, principally to resolve knowledge-sharing challenges. These practices seem to be more likely to emerge in large-scale DevOps environments. While similar results might have been achieved due to the large-scale nature of the projects, it is difficult to determine definitively whether the main causal factor is project size or DevOps. We believe that self-organization and continuous improvement over a long period of time are also critical influencing factors.

Suggested Citation

  • Aymeric Hemon & Brian Fitzgerald & Barbara Lyonnet & Frantz Rowe, 2020. "Innovative Practices for Knowledge Sharing in Large-Scale DevOps," Post-Print hal-03791689, HAL.
    • Handle: RePEc:hal:journl:hal-03791689
    DOI: 10.1109/MS.2019.2958900
    Note: View the original document on HAL open archive server: https://nantes-universite.hal.science/hal-03791689v1
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