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The spontaneous creation of public value: Open digital collaboration among public professionals

Author

Listed:
  • Hongxia Peng

    (UNIROUEN - Université de Rouen Normandie - NU - Normandie Université, NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

Abstract

This article presents a study aimed to understand the role and effect of spontaneity in public value creation (PVC) by examining the process of spontaneous collaboration within open professional digital spaces (PDSs) in which public professionals interact regarding professional topics. It first describes the existing research that contributed to the construction of our research question and framework. It next examines the significance of focusing on spontaneous collaboration to study PVC in the digital era context. Using a framework built on process analysis, this study scrutinizes three microcases observed within two PDSs clustering public professionals working in the public territorial sector in France. The results show that first, in the context of open professional digital spaces, spontaneous collaboration could achieve PVC, although not systematically, and second, a balance between the spontaneity of demands and the spontaneity of responses is necessary for concretizing actors' spontaneity in PVC. The paper ends by suggesting further research avenues regarding spontaneous digital collaboration among public professional with the purpose of PVC.

Suggested Citation

  • Hongxia Peng, 2022. "The spontaneous creation of public value: Open digital collaboration among public professionals," Post-Print hal-03758179, HAL.
    • Handle: RePEc:hal:journl:hal-03758179
    as

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