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Modes de coordination et performance des relations client-fournisseur: l'effet modérateur des risques collaboratifs

Author

Listed:
  • Caroline Mothe

    (IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • Gwenaëlle Nogatchewsky

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Carole Donada

    (ESSEC Business School)

Abstract

This article contributes tests the impact of formal and informal modes of coordination on the performance of inter-organizational collaborations by analyzing the moderating effect of collaborative risks related to the extent of collaboration and dependence. The empirical study of 158 client-supplier relationships in the French automotive industry shows that collaborative structures and control practices as formal modes of coordination, and trust as an informal mode are positively associated with performance. The moderating effect of collaboration scope is significant whereas dependence has a significant effect only when firms implement dedicated collaborative structures.

Suggested Citation

  • Caroline Mothe & Gwenaëlle Nogatchewsky & Carole Donada, 2020. "Modes de coordination et performance des relations client-fournisseur: l'effet modérateur des risques collaboratifs," Post-Print hal-03653178, HAL.
    • Handle: RePEc:hal:journl:hal-03653178
    as

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    Keywords

    collaboration; performance;

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