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Adoption of Artificial Intelligence (AI) for the development of smart governements : the case of customized recommendations for job seekers
[La adopción de la inteligencia artificial (IA) para el desarrollo de servicios públicos inteligentes : el caso de las recomendaciones a los solicitantes de empleo]

Author

Listed:
  • Aurélie Simard

    (LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

The user adoption of smart governments is a key element for unlocking the value of AI in public services. Empirical studies can help us understand the user adoption process, its factors but also the assessment of ethical risks and challenges. This case study explores the adoption of a customized recommendation service for job seekers and public servant, using the UTAUT model of Venkatesh & al., to show its value and limits.

Suggested Citation

  • Aurélie Simard, 2022. "Adoption of Artificial Intelligence (AI) for the development of smart governements : the case of customized recommendations for job seekers [La adopción de la inteligencia artificial (IA) para el d," Post-Print hal-03641684, HAL.
    • Handle: RePEc:hal:journl:hal-03641684
    DOI: 10.4000/ctd.6904
    as

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