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Rethinking Managerial Control in the Contemporary Context

Author

Listed:
  • Jean-Yves Lecorre

    (Xi'an Jiaotong-Liverpool University [Suzhou])

  • Thierry Burger-Helmchen

    (BETA - Bureau d'Économie Théorique et Appliquée - AgroParisTech - UNISTRA - Université de Strasbourg - Université de Haute-Alsace (UHA) - Université de Haute-Alsace (UHA) Mulhouse - Colmar - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement)

Abstract

Classical managerial control theories mostly focus on performance indicators, like the number of pieces produced. More recent theories focus on behavior control. All theories are specialized in controlling a specific unit of the firm, i.e., the employee, the team, or a subsystem. Therefore, agency theory-based control and system-based control have their limits. In this chapter, we advocate for a more holistic approach that takes into account the culture of the firm but also of the geographic region studied. Indigenous research is presented as a possible way to improve managerial control and harmonize western and eastern countries' views on managerial control (we take several examples from North America, Europe, and China). We also propose a general guideline for conducting indigenous research on managerial control. Finally, we raise some concerns about the risk of using control to spread specific ideologies in firms that can be harmful in the long run.

Suggested Citation

  • Jean-Yves Lecorre & Thierry Burger-Helmchen, 2021. "Rethinking Managerial Control in the Contemporary Context," Post-Print hal-03583616, HAL.
    • Handle: RePEc:hal:journl:hal-03583616
    DOI: 10.1007/978-3-030-65273-9_20
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    Cited by:

    1. Jean-Yves Le Corre & Thierry Burger-Helmchen, 2022. "Managerial Control in an Online Constructivist Learning Environment: A Teacher’s Perspective," Post-Print hal-03806698, HAL.

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