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Young, poor and vulnerable: delivery riders in France are demanding better wages and social protection

Author

Listed:
  • Cynthia Srnec

    (Sciences Po - Sciences Po, LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Cédric Gossart

    (LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - DEFI - Département Droit, Économie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

"In their ideal world, the platforms, you should say nothing, smile politely, ‘Hello, Sir', ‘Goodbye', climb the stairs, deliver, never fall, never have an accident, never complain… Before, we used to be paid €5, now it's €2.60, you can't say anything. Go ahead and drive! And if you're delivering warm stuff, forget about red lights but don't die please!" This quote from a young delivery rider illustrates the subordination of the labour force that lies at the heart of the platform economy: an ecosystem governed by the tyranny of algorithms. How are these workers cared for, when they face multiple hazards with minimal protection? What are their social protection needs? These questions are at the heart of debates around the Social Security Financing Bill for 2022 presented last September in France. [...]

Suggested Citation

  • Cynthia Srnec & Cédric Gossart, 2022. "Young, poor and vulnerable: delivery riders in France are demanding better wages and social protection," Post-Print hal-03550283, HAL.
    • Handle: RePEc:hal:journl:hal-03550283
    Note: View the original document on HAL open archive server: https://hal.science/hal-03550283v1
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    File URL: https://hal.science/hal-03550283v1/document
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    Cited by:

    1. Cédric Gossart & Cynthia Srnec, 2024. "Responsible innovation and digital platforms: the case of online food delivery [Innovation responsable et plateformes numériques : le cas de la livraison de nourriture en ligne]," Post-Print hal-04372253, HAL.

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