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Piloter la performance globale dans les organisations publiques. Une analyse par le prisme des points de vue

Author

Listed:
  • Samia Khenniche

    (CNAM - Conservatoire National des Arts et Métiers [CNAM], LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - CNAM - Conservatoire National des Arts et Métiers [CNAM])

  • Julien Henriot

    (UNICAEN - Université de Caen Normandie - NU - Normandie Université, CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique)

Abstract

The concept of global performance is widely questioned due in particular to the difficulties of its management. This is the observation that we make in this article, which is based on an intervention research carried out within a local authority. While, by nature, this organization pursues the ambition of generating overall performance, it nevertheless fails to fully achieve this ambition. We show that the notion of performance is too complex and too dynamic to be understood in its entirety and that it can be understood in the form of many and varied points of view.

Suggested Citation

  • Samia Khenniche & Julien Henriot, 2021. "Piloter la performance globale dans les organisations publiques. Une analyse par le prisme des points de vue," Post-Print hal-03482771, HAL.
    • Handle: RePEc:hal:journl:hal-03482771
    DOI: 10.3917/mav.124.0129
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