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A dynamic model of the effects of feedback-seeking behavior and organizational commitment on newcomer turnover

Author

Listed:
  • Christian Vandenberghe
  • Guylaine Landry
  • Kathleen Bentein
  • Frederik Anseel
  • Karim Mignonac

    (TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse)

  • Patrice Roussel

    (TSM - Toulouse School of Management Research - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse)

Abstract

Theory and conventional wisdom suggest that progressive reduction of feedback-seeking behavior (FSB) during entry is indicative of work adjustment. We argue that a downside of this process is that newcomers' social integration and acculturation may be weakened. This suggests declining levels of FSB may result in decreased organizational commitment across time and ultimately greater turnover likelihood. These predictions were examined in two longitudinal studies (Study 1, N = 158; Study 2, N = 170) among newcomers. In both studies, FSB by supervisor inquiry was found to decline across time, and the decrease in FSB preceded a steeper decline in affective organizational commitment. In Study 1, the decline of commitment also resulted in a steeper decrease in FSB. Study 2 further found the decline in commitment to mediate the relationship between the decrease in FSB and increased turnover intention. Finally, increased turnover intention mediated the relationship between the decline in commitment and increased turnover the following year. Bridging research on FSB and organizational commitment, these findings shed new light on the influence of the dynamics of FSB on newcomer turnover.

Suggested Citation

  • Christian Vandenberghe & Guylaine Landry & Kathleen Bentein & Frederik Anseel & Karim Mignonac & Patrice Roussel, 2019. "A dynamic model of the effects of feedback-seeking behavior and organizational commitment on newcomer turnover," Post-Print hal-03287023, HAL.
    • Handle: RePEc:hal:journl:hal-03287023
    DOI: 10.1177/0149206319850621
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    Cited by:

    1. Vivetha Gunaretnam, 2021. "Rapid Study on the Impact of COVID-19 on the Personal and Official Wellbeing of PAC Staffs," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(12), pages 778-784, December.
    2. Rabbani Mohammadmahdi & Alavi Seyyed Babak, 2023. "Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance," Foundations of Management, Sciendo, vol. 15(1), pages 7-24, January.

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