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Promises to employees matter, self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions

Author

Listed:
  • Johannes Marcelus Kraak

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

  • Renaud Lunardo

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

  • Olivier Herrbach

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

  • Francois Durrieu

Abstract

This paper examines the employment relationship of older workers by studying the effects of psychological contract breach on psychological contract violation and turnover intentions. Despite an accumulating body of research calling for a multidimensional conceptualization of the psychological contract, the majority of studies adopt a unidimensional approach. Furthermore the literature on older worker psychological contracts is often limited to comparisons between age groups or different generations. This research addresses these gaps by using a multidimensional approach of breach and expands research by including older worker identity in the examination of older worker psychological contracts. This research contributes to the literature by identifying specific areas of the psychological contract that exert a direct effect on violation and an indirect effect on turnover intentions. A second contribution lies in the finding that older worker identity moderates the relationship between breach and violation for those areas. Implications for research and practice are discussed.

Suggested Citation

  • Johannes Marcelus Kraak & Renaud Lunardo & Olivier Herrbach & Francois Durrieu, 2017. "Promises to employees matter, self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions," Post-Print hal-03257861, HAL.
    • Handle: RePEc:hal:journl:hal-03257861
    DOI: 10.1016/j.jbusres.2016.06.015
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    Citations

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    Cited by:

    1. Wenlong Liu & Changqing He & Yi Jiang & Rongrong Ji & Xuesong Zhai, 2020. "Effect of Gig Workers’ Psychological Contract Fulfillment on Their Task Performance in a Sharing Economy—A Perspective from the Mediation of Organizational Identification and the Moderation of Length ," IJERPH, MDPI, vol. 17(7), pages 1-20, March.
    2. Huseyin Arasli & Mustafa Cengiz & Hasan Evrim Arici & Nagihan Cakmakoglu Arici & Furkan Arasli, 2021. "The Effect of Abusive Supervision on Organizational Identification: A Moderated Mediation Analysis," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    3. Robinson, Stacey & Orsingher, Chiara & Alkire, Linda & De Keyser, Arne & Giebelhausen, Michael & Papamichail, K. Nadia & Shams, Poja & Temerak, Mohamed Sobhy, 2020. "Frontline encounters of the AI kind: An evolved service encounter framework," Journal of Business Research, Elsevier, vol. 116(C), pages 366-376.
    4. Muhammad Waseem Bari & Qurrah-tul-ain & Muhammad Abrar & Meng Fanchen, 2022. "Employees’ responses to psychological contract breach: The mediating role of organizational cynicism," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(2), pages 810-829, May.
    5. Griep, Yannick & Kraak, Johannes M. & Fenneman, Jesse & Jiménez, Alfredo & Lub, Xander D., 2023. "You scratch my back, I’ll scratch yours: Unethical pro-organizational behavior and deviance in response to different psychological contract states," Journal of Business Research, Elsevier, vol. 156(C).
    6. Wu, Chuanhui & Zhou, Yusheng & Wang, Rui & Huang, Shijing & Yuan, Qinjian, 2022. "Understanding the Mechanism Between IT Identity, IT Mindfulness and Mobile Health Technology Continuance Intention: An Extended Expectation Confirmation Model," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    7. Gong, Baiyun & Sims, Randi L., 2023. "Psychological contract breach during the pandemic: How an abrupt transition to a work from home schedule impacted the employment relationship," Journal of Business Research, Elsevier, vol. 154(C).

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